Troubleshooting guide – Kenwood KDC-M9021 EN User Manual
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Troubleshooting Guide
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Non-fading output, Non-fading Low Pass Filter and Non-fading
setting can’t be done.
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✔ The
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☞ Turn it ON.
✔ The
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☞ Turn it OFF.
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There’s no Front High Pass Filter and Rear High Pass Filter effect.
31
✔ The Non-fading preout is being used.
☞ There’s no effect in Non-fading preout.
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The Mask Key item isn’t displayed in the Menu System.
33
✔ The Mask Key function is already activated.
☞ When the Mask Key function is activated it isn’t displayed in the
menu items.
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The Touch Sensor Tone doesn’t sound.
34
✔ The preout jack is being used.
☞ The Touch Sensor Tone can’t be output from the preout jack.
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Even though Synchronize Clock is ON, the clock can’t be adjusted.
35
✔ The received RDS station isn’t sending time data.
☞ Receive another RDS station.
Tuner source
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Radio reception is poor.
39
✔ The car antenna is not extended.
☞ Pull the antenna out all the way.
✔ The antenna control wire is not connected.
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☞ Connect the wire correctly, referring to the section on
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The desired frequency can’t be entered with the Direct Access
Tuning.
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✔ A station that can’t be received is being entered.
☞ Enter a station that can be received.
✔ You’re trying to enter a frequency with a 0.01 MHz unit.
42
☞ What can be designated in the FM band is to 0.1 MHz.
Disc source
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"AUX" is displayed without achieving External disc control mode.
50
✔ O-N switch is set to "O" side.
☞ Set the switch to "N" side.
✔ Unsupported disc changer is connected.
51
☞ Connect the supported disc changer. (page 3)
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The specified disc does not play, but another one plays instead.
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✔ The specified CD is quite dirty.
☞ Clean the CD.
✔ The CD is upside-down.
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☞ Load the CD with the labeled side up.
✔ The disc is loaded in a different slot from that specified.
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☞ Eject the disc magazine and check the number for the specified
disc.
✔ The disc is severely scratched.
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☞ Try another disc instead.
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The specified track will not play.
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✔ Random play or magazine random play has been selected.
☞ Turn off random play or magazine random play.
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Track repeat, disc repeat, track scan, random play, and magazine
random play start by themselves.
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✔ The setting is not canceled.
☞ The settings for these functions remain on until the setting to off
or the disc ejected, even if the power is turned off or the source
changed.
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The specified track will not play.
58-a
✔ Random play has been selected.
☞ Turn off random play.
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Cannot play CD-R or CD-RW.
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✔ Finalization processing is not being conducted for CD-R/CD-RW.
☞ Conduct finalization processing with CD recorder.
✔ A non-compatible CD changer is being used to play the CD-R/CD-
RW.
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☞ Use a CD changer compatible with CD-R/CD-RW to play.
KDC-M9021SE_U.S 03.1.17 3:20 PM Page 45