Konica Minolta BIZHUB 164 - Manual (Page 111)

bizhub 164 11-3
11.1 When a problem is detected (call a service representative) 11
11 Troubleshooting
This chapter describes troubleshooting.
11.1 When a problem is detected (call a service representative)
If the malfunction that occurred cannot be corrected by the user, the message [MACHINE TROUBLE SERV-
ICE CALL (C####)] (service call screen) appears.
Normally, a malfunction code beginning with "C" appears in the service call screen.
NOTICE
When this message appears, turn the machine off, then wait about 10 seconds before turning it on again.
If the message remains displayed, the machine may be damaged. So, immediately contact your service rep-
resentative according to the procedure described below.
1
Write down the malfunction code in the service call screen.
2
Turn off the Power Switch.
3
Unplug the machine.
4
Contact your service representative and inform them of the written down malfunction code.