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Questions&answers – Siemens C56 User Manual

Page 94

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Questions&Answers

93

Question

Possible causes

Possible solution

Message cannot

be sent.

Some service providers do not sup-

port this service.

Check with your service provider.

Phone number of the service center

is not set or is wrong.

Set service center (p. 73).

SIM card contract does not support

this service.

Contact your service provider.

Service center overloaded.

Repeat message.

Recipient does not have a compati-

ble phone.

Check.

EMS pic-

tures&sounds are not

displayed at the desti-

nation phone

The destination phone does not sup-

port the EMS standard.

No Internet access

possible.

Wrong WAP profile set or settings

wrong, incomplete.

Check settings, if necessary consult your

service provider.

PIN error / PIN2 error. Unlimited entries.

Enter the PUK (MASTER PIN) provided

with the SIM card according to the instruc-

tions. If the PUK (MASTER PIN) has been

lost, contact your service provider.

Phone code error.

Unlimited entries.

Contact Siemens Service (p. 94).

Service provider code

error.

No authorization for this service.

Contact your service provider.

Too few/too many

menu entries.

Functions may have been added or

removed by your service provider via

the SIM card.

Check with your service provider.

No fax possible.

Incorrect settings in the PC.

Check settings (p. 74).

No authorisation for this service.

Contact your service provider.

Charge counter does

not work.

Charge pulse not transmitted.

Contact your service provider.

Damage

Severe shock.

Remove battery and SIM and insert them again. Do not dismantle phone!

Phone became wet.

Remove battery and SIM card. Dry immediately with cloth, do not heat. Dry con-

nector contacts thoroughly. Stand unit upright in an air current. Do not dismantle

phone!

Reset settings to the factory default (p. 69):

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