Before contacting a service center – Samsung WB5500 User Manual
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Before contacting a service center
The camera doesn’t switch on
åThere is low battery capacity
à Insert a charged battery or recharge the battery. (p.16)
åBattery is inserted incorrectly with the polarities reversed
à Insert the battery according to the polarity marks (+, -).
The camera power ceases while in use
åThe battery is exhausted
à Insert a charged battery or recharge the battery.
åThe Camera is turned off automatically
à Turn on the camera power again.
åOperation has ceased in a low temperature outside of the camera
usage temperature range
à Make the camera and battery warm by placing them in your
pocket, etc. and then immediately before shooting, place the
battery in the camera and then shoot.
Please check the following
Camera does not take images when pressing the Shutter button
åThere is insufficient memory capacity
à Delete unnecessary image files
åThe memory card has not been formatted
à Format the memory card (p.68)
åThe memory card is exhausted
à Insert a new memory card
åThe memory card is locked
à Refer to [Card Locked] error message
åThe camera's power is off
à Turn the camera power on
åThe battery is exhausted
à Insert a charged battery or recharge the battery (p.16)
åBattery is inserted incorrectly with the polarities reversed.
à Insert the battery according to the polarity marks (+, -)
The camera suddenly stops working while in use
åThe camera stopped due to a malfunction
à Remove /re-insert battery and switch the camera on
The images are unclear
åA picture was taken of the subject without setting an appropriate
macro mode
à Select an appropriate macro mode to take a clear image.
åTaking a picture beyond the flash range
à Take a picture within the flash range
åThe lens is smudged or dirty
à Clean the lens