SMC Networks SMC2670W User Manual

Page 36

Section 11 | Troubleshooting

This section provides possible solutions to issues regarding the
installation and operation of your EZ Connect Wireless
Ethernet Adapter. If the solution you are looking for is not listed
here, please visit SMC Networks web site at www.smc.com.

Before you begin troubleshooting your EZ Connect Wireless
Ethernet Adapter, please make sure you are running the latest
firmware. You can download this firmware from www.smc.com.

1. I can’t connect to the Wireless Ethernet Adapter to my

Wireless Broadband Router or Access Point.

Verify the wireless connection light status on the SMC2670W.

• If the “wireless” light is flashing, the adapter is searching

for a wireless device to connect to.

• If the “wireless” light is solid, the adapter is connected to a

wireless device within range.

• If the “wireless” light is off, verify the device is plugged into

a working electrical outlet. If it is, then please contact the
SMC Technical Support Team.

Open the Web-Based Utility. Click on the [Configuration] link.

Click on [Setup] link, and verify the following:

• SSID is set to the device you are trying to connect to. The

default SSID setting on the SMC2670W is “ANY”. By using
“ANY” as the SSID, the SMC2670W will connect to any
available wireless device in range.

• If you know the SSID of your wireless network, configure

this SSID on the SMC2670W.

Click on [WEP] link, and verify the following:

• If you have WEP configured on your wireless network,

then please configure the SMC2670W with the same WEP Key.

• If you are not using WEP on your wireless network, then

please verify if the WEP option is disabled.