Samsung DS-5000 - Manual (Page 61)

INQUIRE CALLER ID PARK/HOLD INFO
If you are informed that an incoming call is on hold or has been parked for you,
you may view the Caller ID information before you retrieve the call.This may influ-
ence how you choose to handle the call.
From an idle keyset:
• Press the INQUIRE button, OR
Press the CID button and then the INQUIRE soft key.
• Dial the trunk number.
• You may now answer the call by pressing the ANS button, OR
You may use NND to view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
If you are on a call:
• Press the INQUIRE button. Your existing call will go on hold, OR
Press the CID button and then the INQUIRE soft key to place the first call on
hold.
• Dial the trunk number.
• You may now answer the call by pressing the ANS button, OR
You may use NND to view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
NOTES:
1.
If you are on an intercom call or you have Automatic Hold turned off, you
must finish the existing call or place it on hold before inquiring.
2. If you inquire about an outgoing call, you will receive a [call no longer avail-
able] display.
REVIEWING PAST CALLER ID CALLS
This feature allows you to review CID information for calls sent to your keyset.This
list can contain 10–50 calls in a last-in, first-out basis.The list includes calls that you
answered and calls that rang your keyset but that you did not answer. When
reviewing this list, you can press one button to dial the person back. The system
must be using LCR to dial the stored number.To access the CID information stored
in your REVIEW list:
• Press the REVIEW button, OR
Press the CID button and then press the REVIEW button.
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