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Appendix a troubleshooting, Diagnosing switch indicators, Ppendix – SMC Networks SMC TigerAccess SMC7824M/ESW User Manual

Page 65: Roubleshooting

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A-1

A

PPENDIX

A

T

ROUBLESHOOTING

Diagnosing Switch Indicators

This switch can be easily monitored through panel indicators to identify
problems. The table below describes common problems you may
encounter and possible solutions.

Table A-1 Diagnosing Switch Indicators

Symptom

Possible Cause

Action

Power Module

LED is off

-48 VDCor AC

Power outlet,

power cord, or

power module may

be defective.

• If using a DC power

conversion module, check the
connections between the
switch and the external DC
power supply. If using an AC
power module, check
connections between the
switch, the power cord, and
the wall outlet.

• Contact your dealer for

assistance.

Power Module

LED is off

+12 VDC

Power module may

be defective.

• Internal power supply has

failed. Contact your local
dealer for assistance.

Diag LED is off

Boot-up diagnostic

program has

detected a problem.

• Power cycle the switch to try

and clear the condition.

• If the condition does not clear,

contact your local dealer for
assistance.