Troubleshooting – Samsung D372WH(i) User Manual
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ENGLISH
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Troubleshooting
✤ If these instructions do not solve your problem, contact your nearest Samsung authorized service centre.
You cannot switch the Camcorder on.
Start/Stop button does not operate while recording.
The Camcorder shuts off automatically.
Charge runs out quickly.
You see a blue screen during playback.
A vertical strip appears on the screen when
recording a dark background.
The image in the Viewfinder is blurred.
Auto focus does not work.
Play, FF or REW button does not work.
You see a mosaic pattern during playback search.
Check the Battery pack or the AC Power adapter.
Check the Power switch is set to CAMERA.
You have reached the end of the cassette.
Check the record protection tab on the cassette.
You have left the Camcorder set to STBY for more than 5 minutes without using it.
The Battery pack is fully exhausted.
The atmospheric temperature is too low.
The Battery pack has not been charged fully.
The Battery pack is completely dead, and cannot be recharged, Use another Battery pack.
The video heads may be dirty.
Clean the head with a cleaning tape.
The contrast between the subject and the background is too great for the Camcorder to
operate normally. Make the background bright to reduce the contrast or use the BLC
function while you are recording in bright Surroundings.
The Viewfinder lens has not been adjusted.
Adjust the Viewfinder control lever until the indicators displayed on the Viewfinder come
into sharp focus.
Check the Manual Focus menu.
Auto focus does not work in the Manual Focus mode.
Check the Power switch. Set the Power switch to PLAYER.
You have reached the beginning or end of the cassette.
This is normal operation and it is not a failure or defect.
The tape may be damaged. Replace the tape.
Cleaning the video heads (see page 100).
Explanation/Solution
Symptom
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