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Aabbcc aabbcc aabbcc aabbcc aabbcc – Samsung CLP-300 Series User Manual

Page 41

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Solving Problems

6.7

Back of

printouts are

dirty

• Check for leaking toner. Clean the inside of the

printer. See “Cleaning the Inside of the Printer” on
page 5.7.

Solid Color or

Black pages

• The toner cartridge may not be installed properly.

Remove the toner cartridge and reinsert.

• The toner cartridge may be defective and need

replacing. Install a new toner cartridge.

• The printer may require repair. Contact a service

representative.

Loose toner

• Clean the inside of the printer.
• Check the paper type and quality. See “Paper

Specifications” on page 8.1.

• Install a new toner cartridge. See “Replacing Toner

Cartridges” on page 5.3.

• If the problem persists, the printer may require

repair. Contact a service representative.

Character

Voids

Character voids are white areas within characters that
should be solid black:
• You may be printing on the wrong surface of the

paper. Remove the paper and turn it over.

• The paper may not meet paper specifications. See

page 8.1.

Horizontal

stripes

If horizontally aligned color or black streaks or

smears appear:
• A toner cartridge may be installed improperly.

Remove the toner cartridge and reinsert.

• A toner cartridge may be defective. Install a new

toner cartridge.

• If the problem persists, the printer may require

repair. Contact a service representative.

Problem

Solution

A

A

AaBbCc
AaBbCc
AaBbCc

AaBbCc
AaBbCc

Curl

If the printed paper is curled or paper does not feed
into the printer:
• Turn the stack of paper over in the tray. Also try

rotating the paper 180° in the tray.

• Change the printer option and try again. Go to

printer properties, click Paper tab, and set paper

type to Thin. Refer to the Software Section for
details.

An unknown image

repetitively appears
on a next few
sheets or loose

toner, light print, or
contamination
occurs.

Your printer is probably being used at an altitude of

1,000 m (3,280 ft) or above.
The high altitude may affect the print quality such as
loose toner or light imaging. You can set this option

through Printer Settings Utility or Printer tab in
printer driver’s properties. Refer to the Software
Section
for details.

Problem

Solution