Spectra Logic RXT150 - Manual (Page 37)

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4 Warranty and Repair
This chapter reviews the RXT150 warranty and Spectra Logic’s repair policies and
processes:
• Contacting SpectraGuard Support on page 37
• RMA Returns on page 38
• RXT150 Repair Policy on page 39
Note: This warranty applies only to the RXT150. It does not include RXT
media.
RXT Media Recommendation
Spectra Logic recommends storing spare RXT media on site for facilities requiring
immediate access to spare media to accommodate data growth or replace failed media.
This practice is recommended for all media, including RXT media and tape cartridges.
Contacting SpectraGuard Support
Note: Product documentation and knowledge base articles are available
on Spectra Logic’s Web site at www.SpectraLogic.com/Support.
United States and Canada
800.227.4637 or 303.449.0160
[email protected]
Mexico, Central America, and South America
Asia, Australia, and New Zealand 303.449.0160
[email protected]
Europe, Africa, and the Middle East
+44 (0) 870 112 2185
[email protected]