Capturing debug files with the serial interface – Spectra Logic RXT150 User Manual
Page 18

Chapter 2. Troubleshooting the RXT150
18
Capturing Debug Files with the Serial Interface
Before You Begin
Before using the serial interface, make sure that:
• You have a properly configured terminal emulator, such as TeraTerm.
(HyperTerminal is not recommended for use with the RXT-150.)
• You have a standard DB9 serial cable.
• The terminal emulation settings are set to:
• 115200 bps
• 8 data bits
• No parity
• 1 stop bit
• No flow control
Capturing Debug Files
1. Connect a serial cable from the host to the RXT150.
2. Open TeraTerm, or a similar terminal emulation program.
You may need to press the Enter key on your keyboard to display a command
prompt.
3. Type
cnDiagnosticShell
, then press the Enter key on your keyboard. The
RXT Drive Diagnostics Main Menu (Figure 2-10) displays.
Figure 2-10
The RXT Drive Diagnostics Main Menu.