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Problem , causes and solutions (con’t) – Sprint Nextel PC3200 User Manual

Page 61

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Problem , Causes and Solutions (con’t)

Error:

“Card has been removed”

Solution:

If this message is displayed, verify that the PCS
Connection Card is correctly inserted in your
computer's PC card slot.

Error:

“Card is already in use”

Solution:

This message indicates the card port is busy. Verify
whether your
PCS Connection Card has already established a
network connection, or if a third-party application is
currently using the serial ports.

Error:

“There was no answer”

Solution:

If this message appears, the network may be busy. Try
to connect again at a later time.

Error:

“The card has reported an error”

Solution:

If this message is displayed, reboot your PC and
attempt to connect a second time. If you are still
unable to connect, contact PCS Customer Service
Solutions.

Error:

“Connect your phone or card...”

Solution:

If you have installed the PCS Connection Manager
software and inserted the PCS Connection Card while
your laptop is in a docking station, the card may not
connect. You will need to re-run the installation
software with your laptop removed from the docking
station. Be sure to properly remove the PCS
Connection Card from the PC before uninstalling and
re-installing the PCS Connection Manager software.
To uninstall the software, use the Add/Remove
Programs utility in Windows. Then, re-install the PCS
Connection Manager software.

Section 3: Using the PCS Connection Card

58

3C: Troubleshooting Tips