Sprint Nextel PC3200 - Manual (Page 60)

Problem, Causes and Solutions
When properly installed, the PCS Connection Card is a highly reliable
product. Most problems are caused by one of these issues:
4
The wrong driver has been installed.
4
System resources required by the card are being used by other devices.
4
Network coverage is not available (either because you are outside the Sprint
Nationwide PCS Network or because of an account or network problem).
This section describes how to diagnose and solve these and other
problems. If, after reading this section, you are unable to resolve a
problem, please visit
www.sprintpcs.com
or contact PCS Customer
Service Solutions at 1-888-211-4PCS (4727).
Error: “Card not responding”
Solution: This message may appear if you insert your PCS
Connection Card and click the PCS Connection
Manager shortcut icon before your computer has
detected the card. Click
OK on the message window,
and wait 15-30 seconds before clicking the shortcut
icon. If the message appears a second time, remove
and reinsert the card, and wait until your computer
"beeps" before clicking the PCS Connection Manager
shortcut icon again.
Error: “No Service”
Solution: If this message is displayed, there is no service
available at this time. The network may be busy, or
undergoing maintenance. Try connecting to the
network at a later time, or moving to another location
if you are outside the enhanced Sprint Nationwide PCS
Network.
Error: “Card Not Found”
Solution: This message may indicate that the device drivers have
not been installed. If you have completed the
installation procedure, insert the card into your
computer's PC card slot. Windows will automatically
detect and install the necessary card drivers.
Section 3: Using the PCS Connection Card
3C: Troubleshooting Tips 57