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Imited, Arranty – SMC Networks Barricade SMC7404BRA EU User Manual

Page 128

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SMC's Limited Warranty Statement
Limited Warranty Statement: SMC Networks Europe ("SMC") warrants its products

to be free from defects in workmanship and materials, under normal use and service,

for the applicable warranty term. All SMC products carry a standard 2 year limited

warranty from the date of purchase from SMC or its Authorized Reseller. SMC may, at

its own discretion, repair or replace any product not operating as warranted with a

similar or functionally equivalent product, during the applicable warranty term. SMC

will endeavour to repair or replace any product returned under warranty within 30

days of receipt of the product. As new technologies emerge, older technologies become

obsolete and SMC will, at its discretion, replace an older product in its product line

with one that incorporates these newer technologies

The standard limited warranty can be upgraded to a 5 year Limited Lifetime *

warranty by registering new products within 30 days of purchase from SMC or its

Authorized Reseller. Registration can be accomplished via the enclosed product

registration card or online via the SMC web site. Failure to register will not affect the

standard limited warranty. The Limited Lifetime warranty covers a product during the

Life of that Product, which is defined as a period of 5 years from the date of purchase

of the product from SMC or its authorized reseller.

All products that are replaced become the property of SMC. Replacement products

may be either new or reconditioned. Any replaced or repaired product carries, either a

30-day limited warranty or the remainder of the initial warranty, whichever is longer.

SMC is not responsible for any custom software or firmware, configuration

information, or memory data of Customer contained in, stored on, or integrated with

any products returned to SMC pursuant to any warranty. Products returned to SMC

should have any customer-installed accessory or add-on components, such as

expansion modules, removed prior to returning the product for replacement. SMC is

not responsible for these items if they are returned with the product.

Customers must contact SMC for a Return Material Authorization number prior to

returning any product to SMC. Proof of purchase may be required. Any product

returned to SMC without a valid Return Material Authorization (RMA) number

clearly marked on the outside of the package will be returned to customer at customer’s

expense. Customers are responsible for all shipping charges from their facility to SMC.

SMC is responsible for return shipping charges from SMC to customer.

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