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Self diagnosis – Samsung BN68-01691A-02 User Manual

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Self diagnosis

Picture Test
If you think you have a picture problem, perform the picture test. Check the color pattern on the screen to see if the problem

still exists.
1. Press and hold the button for more than 5 seconds.

“Self Diagnostic Test” appears on the screen.

2. Press the ▲ or ▼ button to select “Picture Test”, then press the ENTER

button.

“Does the problem still exist with this test pattern?” appears on the

screen.

3. Press the ◄ or ► button to select “Yes” or “No”.

If the test pattern does not appear or there is noise in the test pattern,

select “Yes”.
If the test pattern is properly displayed, select “No”.

Yes: There may be a problem with the TV. Contact the Samsung Call

center at 1-800 SAMSUNG.

No: There may be a problem with your external equipment. Please

check your connections. If the problem still persists, refer to the external

device’s user manual.

Sound Test
If you think you have a sound problem, please perform the sound test. You can

check the sound by playing a built-in melody sound through the TV.
1. Press and hold the button for more than 5 seconds.

“Self Diagnostic Test” appears on the screen.

2. Press the ▲ or ▼ button to select “Sound Test”, then press the ENTER

button.

“Does the problem still exist with this sound test?” appears on the screen.

3. Press the ◄ or ► button to select “Yes” or “No”.

If during the sound test you can hear sound only from one speaker or

from no speaker at all, select “Yes”.
If you can normally hear the sound from the speakers, select “No”.

Yes: There may be a problem with the TV. Contact theSamsung Call

center at 1-800-SAMSUNG.

No: There may be a problem with your external equipment.Please

check your connections. If the problem still persists, refer to the external

device’s user manual.

If you hear no sound from the TV’s speakers, before performing the sound

test, make sure “Select Speaker” is set to “TV speaker” in the Sound

menu.
The melody will be heard during the test even if “Select Speaker” is set to

“External Speaker” or the sound is muted by pressing the

MUTE button.

If headphones are connected, the test melody will play through the headphones.

Self Diagnostic Test

Picture Test
Sound Test

Exit

Enter

Model No. xxxxxxxxxxxxxx

Move

Self Diagnostic Test

Picture Test
Sound Test

Exit

Enter

Model No. xxxxxxxxxxxxxx

Move

Does the problem still exist with this test pattern?

Yes

No

Does the problem still exist with this sound test?

Yes

No

TV

SET

RESET

VCR

DVD

STB

TV

SET

RESET

VCR

DVD

STB

BN68-01691A-00Eng.indb 74

2008-07-18 �� 10:24:44