Troubleshooting for anynet – Samsung BN68-01691A-02 User Manual
Page 137
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Troubleshooting for Anynet+
Symptom
Solution
Anynet+ does not work.
Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+
devices only.
Connect only one receiver (home theater).
Check if the Anynet+ device power cord is properly connected.
Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections.
Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
Check whether the TV remote control is in TV mode.
Check whether it is Anynet+ exclusive remote control.
Anynet+ doesn’t work in certain situations. (Searching channels, Operating
WISELINK Pro, Plug & Play, etc.)
When connecting or removing the HDMI 1.3 cable, please make sure to search
devices again or turn your TV off and on again.
Check if the Anynet+ Function of Anynet+ device is set on.
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I want to start Anynet+.
Check if the Anynet+ device is properly connected to the TV and check if the
Anynet+ (HDMI-CEC) is set to On in the Anynet+ Setup menu.
Press the TV button on the TV remote control to switch to TV. Then press the
TOOLS button to show the Anynet+ menu and select a menu you want.
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I want to exit Anynet+.
Select View TV in the Anynet+ menu.
Press the
SOURCE button on the TV remote control and select a device other
than Anynet+ devices.
Press
CH, CH LIST, PRE-CH, and FAV.CH to change the TV mode.
(Note that the channel button operates only when a tuner-embedded Anynet+
device is not connected.)
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The message Connecting to
Anynet+ device... appears on the
screen.
You cannot use the remote control when you are configuring Anynet+ or
switching to a view mode.
Use the remote control when the Anynet+ setting or switching to view mode is
complete.
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The Anynet+ device does not play. You cannot use the play function when Plug & Play is in progress.
The connected device is not
displayed.
Check whether or not the device supports Anynet+ functions.
Check whether or not the HDMI 1.3 cable is properly connected.
Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
Search Anynet+ devices again.
You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI
cables may not support Anynet+ functions.
If it is terminated by an abnormal situation such as disconnecting the HDMI cable
or power cord or a power failure, please repeat the device scan.
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The TV program cannot be
recorded.
Check whether the antenna jack on the recording device is properly connected.
The TV sound is not output
through the receiver.
Connect the optical cable between TV and the receiver.
BN68-01691A-00Eng.indb 135
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