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Appendix, Questions and answers – Siemens Gigaset CL100 User Manual

Page 22

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Appendix

Gigaset CL100 / HGK eng / A31008-A221-H100-1-7619 / appendix.fm / 20.11.2003

Appendix

Questions and Answers

If you have questions on the use of your telephone, you can contact us round the clock

at
www.my-siemens.com/customercare. You will also find the most frequently asked

questions and answers below.

What happens if …

Possible cause

Possible solution

… the display is blank?

The handset is not switched

on.

The batteries are flat.

Press the end call key

a

for

approx. 5 secs.

Charge or replace the batteries

(page 8).

… the handset fails to respond

to a key press?

The keypad lock is activated.

Press the hash key

R

for approx. 2 seconds to

deactivate the lock (page 8).

… all the icons are flashing in

the display and there is no

connection with the base

station?

The handset is outside the

range of the base.

The handset is not registered.

The base is not switched on.

The cable has not been placed

correctly in the bottom of the

base station.

Move the handset nearer to the

base.

Register the handset

(page 17).

Check the power connector at

the base (page 6).

Check cable placement

(page 6)

… (where multiple handsets

are in use) the handset in the

base station is not charging?

Charging in the base station

only takes place when a phone

call is not being made at the

same time.

Use additional charger unit.

… the handset does not ring?

The ringer is switched off.

The ringer volume has been

set to "0".

Call divert has been set to

AUTOMATIC

.

Activate the ringer (page 20).

Increase ringer volume

(page 20).

Deactivate call divert

(page 12).

… the caller can't hear me?

You've pressed the

INT

key. As

a result the handset has been

"muted".

Activate the microphone again

with MENU, BACK, OK

(page 11).

… the incoming call number is

not displayed even though CLIP

is set?

Sending the phone number

(CLI) has not been enabled.

The caller should request the

network operator to enable the

transfer of his or her phone

number.

... … entries in the caller list

don't show time or date?

Date and time have not been

set.

Set date and time (page 10)

… I can't hear the ringer or

dialling tone?

You have changed the phone

cable on your Gigaset.

When purchasing a new cord

ensure that it has the correct

pin connections (page 26).

… I can hear an error tone

(descending tone sequence)

when keying in?

The function has not worked or

the entry is incorrect.

Repeat the process; watch the

display when doing so and if

necessary check the operating

manual.