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Vm9411 – Jensen VM9411 User Manual

Page 37

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31

VM9411

Error Messages

Disc does not play back

Disc is warped or scratched

Use disc in good condition

Disc is dirty or wet

Clean disc with soft cloth

Laser pickup is dirty

Clean laser pickup with cleaning disc

Incompatible disc is used

Use compatible disc

Disc rating exceeds Parental Lock rating limit

Change Parental Lock settings to lower restriction

Disc region code is not compatible with unit

Use disc with proper region code

Disc is inserted upside down

Insert disc with label side up

Image blurred, distorted, or dark

Disc is illegally copied

Use original disc

PBC cannot be used during VCD playback

PCB is not available on the disc

No repeat or searching while playing VCD

PCB is on

Turn PCB off

MP3

Interruption occurred during playback

Disc is dirty or scratched

Clean disc or replace

File is damaged/bad recording

Recreate disc with good files

Incorrect playback message displayed

Message is longer than LCD can display

XM RADIO

No Sound

Incorrect cable connections

Check RCA cables

XM source not available

Incorrect cable connections

Check XM Data cable or Media Module Cable

ANTENNA appears on XM main screen

Antenna not connected

Check satellite antenna connection

All other Errors

Reset Media Module

IPOD

iPod source not available

Incorrect cable connections

Check jLink and Media Module cables

Cannot see video and photo media on TFT screen

Wrong iPod Video Settings

Change iPod video settings to TV Out = On
Check Media Module yellow RCA video input cable

All other errors

Reset Media Module

Table 17: Troubleshooting

Problem

Cause

Corrective Action

Table 18: Error Messages

Message Displayed

Cause

Corrective Action

Loading

Disc is being read

No Disc

Disc is dirty

Clean disc with soft cloth

Disc is upside down

Insert disc with label side up

Disc not present in loading compartment

Insert disc

Bad Disc

Disc is dirty

Clean disc with soft cloth

Disc is upside down

Insert disc with label side up

Unknown disc

Disc format is not compatible with this unit

Region Error

DVD is not compatible with region code of unit