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Vm9411 troubleshooting – Jensen VM9411 User Manual

Page 36

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VM9411

TROUBLESHOOTING

Table 17: Troubleshooting

Problem

Cause

Corrective Action

GENERAL

Unit will not power on

Radio Fuse blown

Install new fuse with correct rating

Car battery fuse blown

Install new fuse with correct rating

Illegal operation

Press the RESET button located in the bottom right corner of the front panel

Remote control does not function

Battery depleted

Replace battery with new one

Battery installed incorrectly

Remove battery and install correctly

No/low audio output

Improper audio output connection

Check wiring and correct

Volume set too low

Increase volume level

Improper “MUTE” connection

Review wiring diagram and check “MUTE” connection

Speakers damaged

Replace speakers

Heavily biased volume balance

Adjust the channel balance to the center position

Speaker wiring is in contact with metal part of car

Insulate all speaker wiring connections

Poor sound quality or distortion

Pirated disc is in use

Use original copy

Speaker power rating not compatible with unit

Connect proper speakers

Speaker is shorted

Check speaker contact

Tel-Mute malfunction

“MUTE” wire is grounded

Check that “MUTE” connection is not grounded and that it’s properly insulated

Unit resets itself when engine is off

Incorrect connection between ACC and positive battery
wire

Check wiring and correct

TFT MONITOR

Monitor does not open automatically

TFT Auto Open is turned off

Turn TFT Auto Open on

No image

Incorrect connection to parking brake wire

Check wiring and correct

PRK SW is activated and parking brake is not engaged

Stop vehicle in safe place and apply parking brake

Flashing image or interference appears on screen

DVD is not compatible with current TV system settings

Change setup to accommodate disc

Improper video signal connections

Check wiring and correct

Prolonged image or improper height/width ratio dis-
play

Improper aspect ratio setup

Use correct aspect ratio setting

Monitor stops at incorrect position

Moving path is blocked

Press OPEN key to restart monitor movement

TUNER

Weak station searching

Auto antenna is not fully extended

Connect the auto antenna control cable properly

Auto antenna not properly connected

Connect the auto antenna control cable properly

LOCAL function is activated

Turn LOCAL function off

Cannot insert disc

Disc already inside unit

Eject current disc and insert new one