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Customer support information – JVC Everio GZ-HD30 User Manual

Page 45

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5

For All Users 2
Customer Support Information

Contact us for information on the provided software

Use of this software is authorized according to the terms of the software license.

JVC
When contacting the nearest JVC office or agency in your country (refer to the JVC Worldwide Service
Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this software, please have
the following information ready.

Product Name

Model

Problem

Error Message

PC

Manufacturer

Model (Desktop/Laptop)

CPU

OS

Memory (MB)

Available Hard Disk Space (GB)

Please note that it may take some time to respond to your questions, depending on their subject
matter.
JVC cannot answer questions regarding basic operation of your PC, or questions regarding
specifications or performance of the OS, other applications or drivers.

CyberLink
Telephone/fax support

Location

Language

Office hours

(Mon. to Fri.)

Phone #

Fax #

Germany

English / German /

French / Spanish /

Italian

:00 am to 5:00 pm

+-700-6-375

+--7055-5

Taiwan

Mandarin

:00 am to 6:00 pm

+886--8667-8

ext. 333

+886--8667-300

Japan

Japanese

0:00 am to 5:00 pm

+8-3-356-555

Paid voice support

Location

Language

Lines are open

(Mon. to Fri.)

URL

U.S.A.

English

:00 pm to 0:00 pm

CST

http://www.cyberlink.com/english/cs/

support/new_site/voice_support.jsp

Support web/e-mail

Language

URL/e-mail address

English

http://www.cyberlink.com/english/cs/support/new_site/

support_index.html

German / French / Spanish /

Italian

[email protected]

Japanese

http://jp.cyberlink.com/support/