Troubleshooting guide – Integra DTR-9.1 User Manual
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VIDEO and AUDIO
Desired picture does not appear.
• Improper connection.
➞ Check the connection again. Insert the plugs
and connectors completely.
• Video Setup sub-menu of Input Setup menu settings
are incorrect.
➞ Check Settings.
No on-screen display.
• Improper connection.
➞ Check connections.
• OSD Menu is only display to monitor connected to
MONITOR 1.
➞ If connected to MONITOR 2, reconnect to MONI-
TOR 1.
Picture and sound do not match.
• Improper connection.
➞ Check connections.
• Video Setup sub-menu of Input Setup menu settings
are incorrect.
➞ Check settings.
No sound, or sound of the selected source is not
heard.
• Digital Setup sub-menu of Input Setup menu settings
are incorrect.
➞ Check settings.
No picture appears on the TV screen (or
monitor).
• TV (or monitor) is not set to receive the output sig-
nals from the receiver.
➞ Set the TV (or monitor) to the receiver input.
• Video cable is not connected securely.
➞ Check connections.
• S VIDEO IN signal is output at VIDEO OUT and S-
VIDEO OUT, but VIDEO IN signal is only output at
VIDEO OUT. Also, COMPONENT VIDEO IN signal is
only output at COMPONENT VIDEO OUT.
➞ Check the input and output signals.
REMOTE CONTROLLER
Front panel controls function but remote
controller controls do not.
• No batteries in remote controller.
➞ Insert batteries.
• Batteries have worn out.
➞ Replace batteries.
Troubleshooting guide
FM/AM TUNER
AM stations cannot be received.
• AM loop antenna is not connected.
➞ Connect the included AM loop antenna to the
AM antenna terminals.
Buzzing noise on AM stations (particularly
noticeable at night or with weak stations).
• Noise from electrical apparatus such as fluorescent
lamp.
➞ Move the AM loop antenna to different position.
➞ Set up an outdoor AM antenna.
Noise is heard at high-pitched sounds on AM
stations.
• Noise from TV set.
➞ Place the AM loop antenna as far as possible
from the TV.
➞ Move unit away from TV set.
Crackling noise on both AM and FM stations
• Noise caused by fluorescent lamp being turned on
and off.
➞ Move antenna as far as possible from the fluores-
cent lamp.
• Noise from automobile ignition.
➞ Install an FM outdoor antenna as far as possible
from the road.
➞ Change the position or direction of the outdoor
antenna.
The indicators light for stereo reception, but
sound is distorted and stereo separation is bad.
• Station is too strong.
➞ Change to FM indoor antenna.
• Multiple reflection of the radio waves because of
tall buildings or mountains.
➞ Use antenna that has better directivity and se-
lect a point where distortion is least.
Indicators for stereo reception flicker and hiss is
heard on FM stations.
• Station is too weak.
➞ Install an outdoor FM antenna.
• Stereo FM broadcasts cover only about half the dis-
tance of an ordinary broadcast.
➞ Change the position or direction of the outdoor
antenna.
No preset station is recalled.
• Power cord has been unplugged or the POWER
switch has been turned off for a long time.
➞ The memory contents are lost. Store all stations
again.