IBM SSA 32H3816 User Manual

Page 54

¦ ¦ failed. ¦ ¦

+---------+-------------------------------+------------------------------¦

¦ 41064 ¦ A 64 MB DRAM module in ¦ Call for service or exchange ¦

¦ ¦ adapter card slot 1 has ¦ the DRAM for a new one. ¦

¦ ¦ failed. ¦ ¦

+---------+-------------------------------+------------------------------¦

¦ 41128 ¦ A 128 MB DRAM module in ¦ Call for service or exchange ¦

¦ ¦ adapter card slot 1 has ¦ the DRAM for a new one. ¦

¦ ¦ failed. ¦ ¦

+---------+-------------------------------+------------------------------¦

¦ 42000 ¦ The SSA adapter has detected ¦ Call for service or: ¦

¦ ¦ that both DRAM modules are ¦ ¦

¦ ¦ failing. ¦ 1. Check whether both DRAM ¦

¦ ¦ ¦ modules are correctly ¦

¦ ¦ ¦ installed on the adapter ¦

¦ ¦ ¦ card. Make any ¦

¦ ¦ ¦ necessary corrections. ¦

¦ ¦ ¦ ¦

¦ ¦ ¦ 2. If this problem has ¦

¦ ¦ ¦ occurred immediately ¦

¦ ¦ ¦ after an upgrade to the ¦

¦ ¦ ¦ adapter card, check ¦

¦ ¦ ¦ whether the correct type ¦

¦ ¦ ¦ of DRAM modules have ¦

¦ ¦ ¦ been installed. Make ¦

¦ ¦ ¦ any necessary ¦

¦ ¦ ¦ corrections. ¦

¦ ¦ ¦ ¦

¦ ¦ ¦ 3. If the problem remains, ¦

¦ ¦ ¦ exchange the adapter ¦

¦ ¦ ¦ card for a new one. Do ¦

¦ ¦ ¦ not exchange any DRAM ¦

¦ ¦ ¦ modules yet. ¦

¦ ¦ ¦ ¦

¦ ¦ ¦ 4. Install the DRAM modules ¦

¦ ¦ ¦ from the original ¦

¦ ¦ ¦ adapter card onto the ¦

¦ ¦ ¦ new adapter card, then ¦

¦ ¦ ¦ install the new adapter ¦

¦ ¦ ¦ card. ¦

¦ ¦ ¦ ¦

¦ ¦ ¦ 5. If the problem remains, ¦

¦ ¦ ¦ exchange the DRAM ¦

¦ ¦ ¦ modules for new modules. ¦

¦ ¦ ¦ ¦

¦ ¦ ¦ 6. Install the new DRAM ¦

¦ ¦ ¦ modules onto the ¦

¦ ¦ ¦ original adapter card. ¦

¦ ¦ ¦ Reinstall the original ¦

¦ ¦ ¦ adapter card. ¦

+---------+-------------------------------+------------------------------¦

¦ 42500 ¦ The SSA adapter has detected ¦ Call for service ¦

¦ ¦ a failure in the write cache. ¦ ¦

+---------+-------------------------------+------------------------------¦

¦ 43PAA ¦ An SSA device is preventing ¦ Call for service ¦

¦ ¦ the completion of the loop ¦ ¦

¦ ¦ configuration. ¦ ¦

+---------+-------------------------------+------------------------------¦

¦ 45PAA ¦ The SSA adapter has detected ¦ Call for service ¦

¦ ¦ an open SSA loop. ¦ ¦

+---------+-------------------------------+------------------------------¦

¦ 46000 ¦ A RAID array is the Offline ¦ Call for service ¦

¦ ¦ state because more than one ¦ ¦

¦ ¦ disk drive is not available. ¦ ¦

¦ ¦ At least one member disk ¦ ¦

¦ ¦ drive of the array is ¦ ¦

¦ ¦ present, but more than one ¦ ¦

¦ ¦ member disk drive is missing. ¦ ¦

+---------+-------------------------------+------------------------------¦

¦ 47000 ¦ An attempt has been made to ¦ Call for service ¦

¦ ¦ store in the SSA adapter the ¦ ¦

¦ ¦ details of more than 32 RAID ¦ ¦

¦ ¦ arrays. ¦ ¦

+---------+-------------------------------+------------------------------¦

SSA RAID Adapter Installation and User's Guide.

Appendix B. SSA RAID Adapter Service Request Numbers

B.0 - 2