IBM Voluntary Community Assistance Network V-CAN - Manual (Page 14)

I
NDIANA
E
LIGIBILITY
M
ODERNIZATION
Voluntary Community Assistance Network (V-CAN)
Figure 8: Document Coversheet
For the e submitted on an
in se and Social Security
Card, n copying both items on the
same pag
Select the
document(s)
mailed or FAXed
to the FSSA
Service Center.
mo t efficient processing, each piece of required documentation should b
dividual page. For example, if you are providing a photocopy of a driver’s licen
you should copy each document on a separate page rather tha
s
e.
• Once an application and/or supporting documents are submitted by mail or FAX to
the Service Center, the information should not be resubmitted. A document that is
not yet available for processing is not lost; resubmission will slow the system down,
creating multiple copies of the same document.
• Remember: Each Document Coversheet includes a case-specific barcode that is
used to attach the documents to the electronic case file. Do not copy or use a
Document Coversheet for client(s) who are not associated with that case.
• If submitting an application and supporting documents by mail, be sure to remove all
paper clips and staples.
V-CAN User Guide 14 [email protected]