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Ndiana, Ligibility, Odernization – IBM Voluntary Community Assistance Network V-CAN User Manual

Page 13

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I

NDIANA

E

LIGIBILITY

M

ODERNIZATION

Voluntary Community Assistance Network (V-CAN)

V-CAN User Guide

13

[email protected]

6 Application Packet

An applicant may print or have an application packet mailed to them, regardl
start an application (i.e., toll-free number, local DFR office or Internet). If an ap

screening and print

The application contains a case-specific barcode, so a blank paper application

should not be photocopied and used for multiple applicants.

2.1.

ess of method used to

plicant completes the

s a partially-completed application or requests one to be mailed, s/he will receive

and signature page,

upporting documents

e the partially-

If an applicant completes the online application, the applicant’s responses are entered into the online

end of the online application, the applicant can print or request a mailed

s. In addition to the

Summary of Rights and

red for each program

2.1.

ents can be submitted to the FSSA Service

f at a local DFR office.

date and will send

.

hould be used when submitting copies of

supporting documents after the application has already been submitted, whether sending by mail or

FAX to the FSSA Service Center. The Document Coversheet may be used more than once for the same
case
if you are sending different documents in separate FAXes or envelopes (e.g., the applicant has

some documents one day and brings in additional documents the next day).

Applicants will place an “X” next to the type of supporting document submitted (i.e., copy of vehicle
registration, rent receipt, etc). If sending a completed application and copies of supporting

documentation, be sure to include the application and the supporting documents in the same FAX

transaction to the FSSA Service Center (no Document Coversheet needed, since the application
contains a case-specific, bar-code). See Figure 8: Document Coversheet.




an application packet containing the entire Indiana Application for Assistance
Summary of Rights and Responsibilities, Document Coversheet and a list of s

required for each program. The application contains space for the applicant to complet

completed application.

application. At the

application summary (not the entire application) that contains the response
application summary, the Indiana Application for Assistance signature page, the

Responsibilities, Document Coversheet and a list of supporting documents requi

are provided in the application packet.

7 Submitting an Application

Completed applications and copies of supporting docum
Center through the mail or FAX (same as the toll-free number), or dropped of

Local DFR offices will date stamp the application to establish the application

applications and supporting documents to the FSSA Service Center for processing

A case-specific, bar-coded Document Coversheet s