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Troubleshooting – Philips Magnavox H2160MW9 A User Manual

Page 117

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115

EN 115

EN

Function Setup

Others

Editing

Playback

Recording

Basic Setup

Connections

Introduction

Español

TROUBLESHOOTING

Symptom Remedy

PLAYBACK

GENERAL

TV aspect ratio does not match
your TV screen.

• Check the TV aspect ratio. (Refer to page 110.)
• A diff erent aspect ratio will be used when the aspect ratio specifi ed by

the disc is not supported by this unit.

Playback picture is distorted.
Color of the picture is abnormal.

• During fast forward or fast reverse, playback picture may be distorted.

This is not a malfunction.

• Connect to TV directly. When you connect this unit with the television

via VCR or other devices, the picture may be distorted due to the copy-
protection signal.

• Check if the cables are damaged.
• Keep the equipment which may cause electrical disturbances, such as a

cellular phone, away.

There is no sound, or no subtitle.

• Turn on all connected devices.
• Check if the external input channel is set correctly.
• Check if the connections are made securely and correctly.
• If using the HDMI connection, sound is not output when “HDMI Audio”

is set to “OFF”.

• Check the RCA audio cable connection. If you are using HDMI-DVI

conversion cable, you must connect the RCA audio cable, too.

• If using the HDMI connection, check whether the output format of this

unit (HDMI FORMAT) matches the supported input format of other
connected device.

HDD/DVD

Playback does not start from the
beginning.

• Resume function may be activated. Refer to page 71 to cancel the

resume point.

HDD

HDD playback suddenly stops.

• When DVD recording finishes during HDD playback, the unit will stop

the HDD playback, and start writing data to the DVD. This is not a
malfunction.

DVD

Playback cannot be performed.

• Check if the playable disc is inserted.
• Check if the disc is loaded correctly with the labeled side facing up.
• Discs made on other devices or on personal computers cannot be

played back on this unit unless it is fi nalized on the device.
Even if it is fi nalized, the performance of those discs are not guaranteed
on this unit.

• The disc may be dirty or fl awed. Clean the disc.
• Check if all the connections are made correctly.
• Check the parental lock setting. (Refer to page 103.)
• Playback of DVD is prohibited from 2 minutes before the programmed

start time of a timer recording when the recording media is DVD.

There is no sound, or no subtitle.

• Check if “Disc Audio” is set correctly. (Refer to page 104.)
• There is a possibility that the selected subtitle language is not

supported by the disc.

Digital audio setting cannot be
changed to main audio (L), sub
audio (R) or combination of both.

• If the audio source is in the Dolby Digital format, set the Dolby Digital

Setting to “PCM” in “Playback” menu. (available only for DVD) (Refer to
page 104.)

Audio language or the subtitle
language of the DVD cannot be
changed.

• Multilingual subtitles are not supported by the disc.
• Some audio languages or the subtitle languages can be changed only

from the disc menu. Please refer to the disc’s manual.

Camera angles cannot be changed. • Even though the multi-angle feature is supported by the disc, that does

not mean all the scenes are shot from multi-angles. Changing angles are
available only for those scenes shot from the multi-angle.

The disc cannot be played back on
other player even though it is
finalized properly.

• Some DVD players do not play back the disc made on other recorder.

Refer to the manual of the unit.

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