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Appendix e: troubleshooting, continued – MITSUBISHI ELECTRIC WD-57831 User Manual

Page 117

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Appendices

117

Appendices

117

Appendix E: Troubleshooting, continued

IEEE 1394 Devices

Symptom

Remarks

5.

There is no audio and video from the IEEE
1394 device.

• The device is not turned on. Turn the device power on.
• No media (tape or disc) is inserted into the device.
• The media is blank (has no recording).
• The play command failed - Try pressing play again on the

device’s remote control or front panel.

• The device is already in use (for example, the device is cur-

rently recording).

• The source is copy-protected or violates copy protection.
• The device’s digital video signal is not supported by the TV,

as may be the case with an IEEE 1394 signal from a com-
puter. Use analog connections instead, if available.

• The device is not an audio/video device.
• Too many other devices are already communicating over IEEE

1394. Remove or stop some devices and try again.

6.

The IEEE 1394 device cannot be selected (is
grayed out).

• The device may be busy with a recording. Cancel the recording.
• You have connected more than seven IEEE 1394 devices.

Unplug the eighth device and one other device. Plug the new
device back in.

7.

All IEEE 1394 devices disappear.

• The connected devices must not be in a loop that returns to

the TV. Make sure a device is connected at the end.

• Disconnect all the cables and devices from the TV. Replace

them one by one to locate the problem device or cable.

• Use System Reset (front control panel).

8.

An IEEE 1394 device has been plugged in
but does not appear in the Input Selection
menu (not discovered).

• The IEEE 1394 connection to the TV or another device is not

secure or is loose.

• The IEEE 1394 device is not powered on.
• A device in the IEEE 1394 chain is not powered on. Turn on

all the devices.

• The device discovery can take as long as a minute to initiate.
• IEEE 1394 cable is too long (maximum of 15 feet between

devices).

• The IEEE 1394 device uses an incompatible protocol and will

not be discovered

9.

Cannot view video from an IEEE 1394 DV
camcorder.

DV formatting was not detected during automatic discovery, so
you must specify it manually. With the camcorder as the current
device, open the NetCommand menu, select 1394, then select
the DV radio button.

10. An IEEE 1394 device is not responding

properly.

• Unplug the device’s power cord. Wait at least ten seconds

and plug it in again.

• Some IEEE 1394 devices are not supported by the TV

because of incompatible standards.

NetCommand
Symptom

Remarks

1.

Cannot see the A/V Receiver menu.

The A/V Receiver is not connected to any video input of the TV. To check
the A/V Receiver menu, temporarily plug into an unused input of the TV,
such as Input 3. Exit the Auto Input Sensing screen and select Input 3
from the Input Selection menu. Press MENU.

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