MITSUBISHI ELECTRIC WD-57831 - Manual (Page 115)

Appendices 115 Appendices 115
Appendix E: Troubleshooting, continued
Sound (see also NetCommand troubleshooting for A/V receiver setup)
Symptom Remarks
1. There is no sound even when the
volume is turned up. • Check if the MUTE button is on.
• The TV’s “Listen to:” setting may be set to SAP.
• Check that the TV Speakers setting is On in the Audio/Video menu.
• If using an A/V receiver, check audio source in Input Selection menu.
• Perform a System Reset.
2. The sound does not match the screen
picture. • The TV’s Listen to: setting may be set to SAP.
• If using stereo or A/V receiver speakers, check their input selection.
• If using stereo or A/V receiver, check that DIGITAL AUDIO OUT
and/or AUDIO OUT LEFT/RIGHT on TV’s back panel is connected
to the A/V receiver.
• NetCommand® is set up incorrectly.
Indicators
Symptom Remarks
1. Lamp indicator light is a constant red. Turn the TV off for at least 2 minutes. Turn it back on. If light
is still red, the lamp has failed. Replace it. See Appendix C
for lamp replacement information. For questions, please call
Mitsubishi Consumer relations at (800) 332-2119.
2. Lamp indicator light is a flashing yellow. Lamp cover door is open or lamp cartridge is not secure. See
Appendix C for lamp replacement information.
3. Status indicator light is a steady yellow. Room temperature has exceeded proper levels. Cool the room.
4. Status indicator light is a steady/flashing red. Service is required. Contact your dealer or a Mitsubishi Autho-
rized Service Center to arrange for a service evaluation. Listings
of Mitsubishi Authorized Service locations can be obtained from
our web site, www.mitsubishi-tv.com or by calling 1-800-332-
2119.
Picture
Symptom Remarks
9. Screen is black when trying to view digital
channels or IEEE 1394 device. The PerfectColor™ color balance has been incorrectly set. Press
VIDEO repeatedly until you see the PerfectColor option and press
ENTER to open the PerfectColor ™ menu.
10. DVCR analog/digital problems. If the tape is currently playing but no picture displays, there may
be a mismatch of the media with the display. Press INPUT to
display the Input Selection menu. Press ENTER for the DVCR
device. If digital is selected, try analog, or if analog is selected, try
digital.
11. Cannot see a picture from a DV Camcorder. DV formatting was not detected during automatic discovery, so you must
specify it manually. With the camcorder as the current device, open the
NetCommand menu, select 1394, then highlight the DV radio button.
Memory Card Reader
Symptom Remarks
1. TV is not responding after pulling out a
memory card during playback. • Press STOP or wait until playback is complete before remov-
ing memory card.
• Turn the TV off for 5 to about 10 seconds and then turn it back on.
• Reset the TV using the SYSTEM RESET button.
2. Can’t see a thumbnail picture in the JPEG
menu, or can’t see a track/song name in the
Playlist menu. File does not meet file standards for playback.
3. TV can’t play or stop a memory card. Turn the TV off for about 10 seconds to reset the card reader then
turn the TV back on.