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Troubleshooting tips, Before you call for service – GE GXRV10ABL01 User Manual

Page 19

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Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

19

Before you call for service…

www.GEAppliances.com

Problem

Possible Causes

What To Do

Sounds you might hear

Running water from the unit

This is normal.

to a drain.

Water has air bubbles

Air in system after installation.

Will go away after water runs for a while.

and is cloudy

Chlorine taste and/or

The ppm of chlorine in your

If the water supply contains more than 2.0 ppm of

odor in the Reverse

water supply exceeds maximum

chlorine, additional filtering of the water supply to the

Osmosis product water

limits and has destroyed the

Reverse Osmosis is needed. Correct this condition before

Reverse Osmosis membrane.

doing maintenance on the Reverse Osmosis system.

The prefilter is no longer

Replace the Reverse Osmosis membrane cartridge,

removing chlorine from

control, screen, prefilter and postfilter.

the water supply.

Other taste and/or odor

High quality product water

This is normal.

may have a different taste
than what you’re used to.

Low water usage.

Completely drain system and allow to refill.

Contamination in product

Use sanitizing procedures.

water storage.

Prefilter and postfilter

Replace the prefilter and postfilter. If taste and odor

need to be changed and/or

persists, replace the Reverse Osmosis cartridge, flow

the Reverse Osmosis cartridge

control and screen.

needs to be changed.

Water leaking from

Drain side of faucet air gap

Inspect and eliminate restriction or plug. It is important

faucet air gap hole

(3/8

tubing) plugged, restricted

that there are no dips, loops or low spots in the drain line

or incorrectly connected to the

from the faucet air gap to the drain pipe. Refer to the

drain point.

Filtration Drain Connection Installations section, for proper
drain connection. If drain line adapter was used as the
drain point, periodic inspection/cleaning is recommended.

System makes product

This is normal.

Water flow rate will be lower than your regular faucet.

water slowly

Water supply to the Reverse

Increase water pressure, precondition the water, etc.,

Osmosis system not within

as needed to conform before doing maintenance on the

specifications.

Reverse Osmosis system.

Prefilter cartridge plugged

Replace the prefilter. If rate does not increase, replace

with sediments and/or the

the postfilter, Reverse Osmosis cartridge, flow control

Reverse Osmosis cartridge

and screen.

plugged with sediments.

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.