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Automated troubleshooting system, Telephone numbers, Automated troubleshooting system telephone numbers – Gateway LWGC-220 User Manual

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Appendix A: Getting Help

Automated troubleshooting system

Telephone numbers

You can access the following services through your telephone
to get answers to your questions:

Service description

How to reach

Use an automated menu system and your telephone
keypad to find answers to common problems.

800-846-2118 (US)
877-709-2945 (Canada)

Resource

Service description

How to reach

Fax on
demand
support

Order a catalog of documents on
common problems, then order
documents by document numbers.
The documents will be faxed to you.

800-846-4526 (US)
877-709-2951 (Canada)

Gateway’s
fee-based
software
tutorial
service

Get tutorial assistance for software
issues billed by the minute.

800-229-1103 (charged
to your credit card)
900-555-4695 (charged
to your telephone bill)

Gateway
Technical
Support

Talk to a Gateway Technical Support
representative about a non-tutorial
technical support question.)
TDD Technical Support (for hearing
impaired) is available:
Weekdays 6:00 a.m. - 8:00 p.m.
Central Time
Weekends 6:00 a.m. - 5:00 p.m.
Central Time

800-846-2301 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191
(all other countries)
800-846-1778 (TDD)

Sales,
accounting,
and
warranty

Get information about available
systems, pricing, orders, billing
statements, warranty service, or other
non-technical issues.

800-846-2000 (US)
888-888-2037 (Canada)

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