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Before you call for service – GE PT970SMSS User Manual

Page 48

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Problem

Possible Causes

What To Do

Lower oven light does

Light bulb is loose or defective.

• Tighten or replace the bulb.

not work

Pad operating light is broken.

• Call for service.

“F— and a number or

You have a function

• Press the Clear/Off pad. Allow the oven to cool for one

letter” flash in the

error code.

hour. Put the oven back into operation.

lower oven display

If the function code repeats.

• Disconnect all power to the cooking center for at

least 30 seconds and then reconnect power. If the
function error code repeats, call for service.

Display flashes

Power failure.

• Reset the lower oven clock.

Unable to get the

Oven control pads were

• The Bake and Broil Hi/Lo pads must be pressed

lower oven display

not pressed properly.

at the same time and held for 3 seconds.

to show “SF”

“Probe” appears

This is reminding you to

• Enter a probe temperature.

in the lower

enter a probe temperature

oven display

after plugging in the probe.

Power outage,

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

it by pressing the Clear/Off pad, setting the clock
and resetting any cooking function.

Steam from the

When using the convection

• This is normal.

vent when using

feature, it is normal to see

the lower oven

steam coming out of the oven
vent. As the number of racks
or amount of food being
cooked increases, the amount
of visible steam will increase.

“Burning” or “oily”

This is normal in a new oven

• To speed the process, set a self-clean cycle for a

odor emitting from

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

oven vent when using

lower oven section.

the lower oven

Strong odor in the

An odor from the insulation

• This is temporary.

lower oven

around the inside of the
oven is normal for the first
few times the oven is used.

Fan noise when using

A cooling fan or a convection

• This is normal. The cooling fan will turn on

the lower oven

fan (depending on the function

to cool internal parts. It may run for up to 1-1/2

you are using) may automatically

hours after the oven is turned off. The convection

turn on.

fan will cycle on and off until the function is over
or the door is opened.

Safety Instructions

Operating Instructions

Care and Cleaning

Tr

oubleshooting T

ips

Consumer Support

Troubleshooting Tips

48

Before you call for service…