Before you call for service – GE PT970SMSS User Manual
Page 48
Problem
Possible Causes
What To Do
Lower oven light does
Light bulb is loose or defective.
• Tighten or replace the bulb.
not work
Pad operating light is broken.
• Call for service.
“F— and a number or
You have a function
• Press the Clear/Off pad. Allow the oven to cool for one
letter” flash in the
error code.
hour. Put the oven back into operation.
lower oven display
If the function code repeats.
• Disconnect all power to the cooking center for at
least 30 seconds and then reconnect power. If the
function error code repeats, call for service.
Display flashes
Power failure.
• Reset the lower oven clock.
Unable to get the
Oven control pads were
• The Bake and Broil Hi/Lo pads must be pressed
lower oven display
not pressed properly.
at the same time and held for 3 seconds.
to show “SF”
“Probe” appears
This is reminding you to
• Enter a probe temperature.
in the lower
enter a probe temperature
oven display
after plugging in the probe.
Power outage,
Power outage or surge.
• Reset the clock. If the oven was in use, you must reset
clock flashes
it by pressing the Clear/Off pad, setting the clock
and resetting any cooking function.
Steam from the
When using the convection
• This is normal.
vent when using
feature, it is normal to see
the lower oven
steam coming out of the oven
vent. As the number of racks
or amount of food being
cooked increases, the amount
of visible steam will increase.
“Burning” or “oily”
This is normal in a new oven
• To speed the process, set a self-clean cycle for a
odor emitting from
and will disappear in time.
minimum of 3 hours. See the Using the self-cleaning
oven vent when using
lower oven section.
the lower oven
Strong odor in the
An odor from the insulation
• This is temporary.
lower oven
around the inside of the
oven is normal for the first
few times the oven is used.
Fan noise when using
A cooling fan or a convection
• This is normal. The cooling fan will turn on
the lower oven
fan (depending on the function
to cool internal parts. It may run for up to 1-1/2
you are using) may automatically
hours after the oven is turned off. The convection
turn on.
fan will cycle on and off until the function is over
or the door is opened.
Safety Instructions
Operating Instructions
Care and Cleaning
Tr
oubleshooting T
ips
Consumer Support
Troubleshooting Tips
48
Before you call for service…