GE E4H Series - Manual (Page 38)

8.0 WARRANTY
Warranty Terms
Subject to the terms and conditions set forth hereinafter, Seller (GE Osmonics, Inc. or any
of its authorized subsidiaries) warrants to the original purchaser (hereafter the “Buyer”)
that the products manufactured by Seller are free from defects in material and in work-
manship for twelve (12) months from the Warranty Commencement Date (as defined
below) only when used strictly in accordance with the applicable operating instructions
and within the range of the operating conditions specified by Seller for each such product.
This Warranty does not extent to equipment or components manufactured by others into
which a Seller product has been incorporated or to equipment or components which have
been incorporated into a Seller product but, if allowable, Seller hereby assigns, without
warranty, to the Buyer its interest, if any, under any warranty made by the manufacturer of
such equipment or component. This Warranty does not cover disposable items such as
fuses, lamps, filters, cartridges, or other such disposable items, which must be replaced
periodically under the normal and foreseeable operating conditions of the goods warrant-
ed hereby.
Warranty Commencement Date
The Warranty Commencement Date for each Seller product shall be the later of the date
of: (1) receipt by the Buyer, or (2) the date of installation at the Buyer’s premises provid-
ed that such installation must occur within three (3) months of shipment from the Seller’s
manufacturing facility in Minnetonka, Minnesota. In no event shall the Warranty
Commencement Date exceed three (3) months from the shipment from the Seller’s manu-
facturing facility. The Buyer shall provide proof of purchase in order to exercise rights
granted under this Warranty. If requested by GE Osmonics, the Buyer must also provide
proof of the installation date. Proof of installation shall be returned by Buyer to Seller
within thirty (30) days after installation by virtue of supplying a Warranty Validation Card
supplied with each Seller product fully completed and signed in ink by Buyer and the
authorized installer of the product.
Warranty Service
SELLER’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR
REPLACEMENT (AT SELLER’S SOLE OPTION) OF ANY PRODUCT, OR COMPO-
NENT THEREOF, PROVED TO BE DEFECTIVE IN MATERIAL OR WORKMAN-
SHIP WITHIN THE COVERED WARRANTY PERIOD. The Buyer. at the Buyer’s risk
and expense, shall be responsible for returning such product or component, upon obtain-
ing a Return Goods Authorization (RGA) number from the Seller, freight prepaid, and in
conformance with any special packaging and shipping instructions set forth on the opera-
tion documentation or RGA instructions, or as otherwise reasonably required, to the
Seller’s address set forth below, together with (1) RGA number issued by Seller at Buyer’s
request; (2) proof of purchase and, if necessary, proof of installation date; (3) a description
of the suspected defects; (4) the serial number of the Seller product alleged to be defec-
tive; and (5) a description of the type of water pretreatment equipment which has been uti-
lized in connection with the product, if any. Seller shall, in Seller’s reasonable discretion,
be the sole judge of whether a returned product or component is defective in material or
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