Before you call for service – GE C2S980 User Manual
Page 54
Troubleshooting Tips
Operating
Instructions
Safety
Instructions
Installation
Instructions
Tr
oubleshooting
Tips
Consumer
S
uppor
t
54
Problem
Possible Causes
What To Do
Gas/Control Lockout or
• If LOC ON appears in the display, the range control is
Control Lockout feature
locked. Turn this feature off to use the range. See the
is activated
Gas/Control Lockout section.
“Close Door” scrolls in
The display will always
• This is a normal reminder to close the door when
the display when BROIL
automatically remind you to
broiling.
is set
close the door.
Food does not
Oven controls improperly set.
• Make sure you touch the BROIL HI/LO pad.
broil properly
Oven door not closed.
• See the Using the upper oven section.
in the upper oven
Improper shelf position
• See the Broiling Guide.
being used.
Food being cooked in
• For best results, use a pan designed for broiling.
a hot pan.
Make sure it is cool.
Cookware not suited
• For best results, use a pan designed for broiling.
for broiling.
Oven bottom not securely
• See the Installation of the range section.
seated in position.
Upper oven temperature
Oven thermostat
• See the Adjust the oven thermostat—Do it yourself!
too hot or too cold
needs adjustment.
section.
Clock and timer
Plug on range is not completely
• Make sure electrical plug is plugged into a live,
do not work
inserted in the electrical outlet.
properly grounded outlet.
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Oven controls improperly set.
• See the Using the clock and timer section.
Upper oven light
Light bulb is loose or defective.
• Tighten or replace the bulb.
does not work
Plug on range is not completely
• Make sure electrical plug is plugged into a live,
inserted in the electrical outlet.
properly grounded outlet.
Upper oven will not
The oven temperature is too
• Allow the range to cool to room temperature and
self-clean
high to set a self-clean operation.
reset the controls.
Oven controls improperly set.
• See the Using the self-cleaning upper oven section.
“Crackling” or
This is the sound of the
• This is normal.
“popping” sound
metal heating and cooling
during both the cooking
and cleaning functions.
Excessive smoking
Excessive soil.
• Touch the CLEAR/OFF pad. Open the windows to
rid the room of smoke. Wait until the LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.
Oven door will not open
Oven too hot.
• Allow the oven to cool below locking temperature.
after a clean cycle
Before you call for service…