GarrettCom S14 - Manual (Page 75)

S14 & PS14P (PoE) Convenient Switches Installation and User Guide
66 www GarrettCom com . .
Failure symptoms, including a full description of the problem.
GarrettCom will carefully test and evaluate all returned products, will repair products that
are under warranty at no charge, and will return the warranty-repaired units to the sender
with shipping charges prepaid (see Warranty Information, Appendix A, for complete
details). However, if the problem or condition causing the return cannot be duplicated by
GarrettCom, the unit will be returned as:
No Problem Found.
GarrettCom reserves the right to charge for the testing of non-defective units
under warranty. Testing and repair of product that is not under warranty will result in a
customer (user) charge.
5.4 Shipping and Packaging Information
Should you need to ship the unit back to GarrettCom, please follow these instructions:
1. Package the unit carefully. It is recommended that you use the original
container if available. Units should be wrapped in a "bubble-wrap" plastic sheet
or bag for shipping protection. ( You may retain all connectors and this
Installation Guide.)