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79 troublesho oting, Symptom 3 – FUJITSU fi-4220C2 User Manual

Page 95

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5.2 Remedying Typical Troubles

fi-4220C2 Image Scanner Operator’s Guide

79

TROUBLESHO

OTING

5

*1) For details, refer to "Getting Started" 2.1 Installing the Scanner.
*2) For details, refer to

"Getting Started" 2.2 Connecting the scanner to your PC

.

Did you unlock the shipping lock
of the flatbed?

YES

Turn OFF the scanner and
unlock the shipping lock. (*1)

NO

Load document correctly on
ADF paper chute.

Are the document loaded correctly
on the ADF paper chute?

NO

YES

Is the ADF closed completely?

YES

Is the interface cable connected
correctly?

NO

Close the ADF completely.

NO

Connect interface cable
correctly. (*2)

NO

Symptom 3

The scanning does not start.

(when using scanner on SCSI
interface)
Is the SCSI ID set correctly?

YES

NO

Turn OFF the scanner and set
the SCSI ID correctly, then
turn ON the scanner again.
(*2)

Does the scanning start after
running ON the scanner again?

YES

The scanner operation is
normal.

NO

YES

Is the connector of interface
cable broken?

Use a new interface cable
and correctly connect it.

If you cannot solve the problem
after taking measures, check the
items in "5.3 Items to check before
contacting the dealer where you
bought the scanner" and contact
the dealer or an authorized
FUJITSU service provider.

YES