FUJITSU fi-4220C2 - Manual (Page 107)

5.3 Items to Check Before Contacting the Agent Where You Bought the Scanner
fi-4220C2 Image Scanner Operator’s Guide 91
TROUBLESHO
OTING
5
■ Installation or PC connection issues
■ Problem at the time of personal computer connection
■ Feed system trouble
■ Imaging system trouble
■ Other
Item findings
OS (Windows)
Displayed error message
Application (Example) SCSI interface
Interface controllers (Example) made by Adaptec
SCSI Card 2940AU
Item findings
Document type
Main purpose of use
Last cleaning date
Last consumables replacement date
Operator panel status at trouble
Item findings
Type and version of scanner driver
Type of interface controller (Example) made by Adaptec
SCSI Card 2940AU
OS (Windows)
Application software (Example) ScandAll 21
(Example) Acrobat
Item findings
Can both the original document and scan-
ner image be sent by e-mail or Fax?