Humax HDPVR-1000C - Manual (Page 76)

14
.
A
p
pendi
x
GB
75
U
ser
’s
M
anual
14
.2
T
rouble
Shooting
Bef
o
re
c
o
ntac
ting y
our local ser
vic
e c
e
ntr
e
, please r
ead the tips belo
w car
efully
. I
f the pr
oblem persists
af
ter c
ompleting the f
ollo
wing pr
oc
edur
e
, please c
o
ntac
t y
our local pr
oduc
t distribut
or or ser
vic
e c
e
ntr
e
for fur
ther instruc
tions
.
1
.
No
message
displa
y
ed
on
the
fr
on
t
panel
. (
Th
e
pr
oduc
t w
ill
not
s
w
itch
on
.)
•
Check the main po
w
er cable and make sur
e it is plugged int
o
a suitable po
w
er outlet.
•
Check that the mains supply is swit
ched on.
•
Check that the po
w
er swit
ch is on at the r
ear of the pr
oduc
t. (wher
e applicable)
•
C
onnec
t the po
w
er cable t
o
a diff
er
ent po
w
er outlet.
2
.
No
pic
tur
e
on
TV
set
•
M
ake sur
e that the pr
oduc
t is po
w
e
red on and in operation mode
. (P
ress the ST
ANDB
Y butt
on)
•
M
ake sur
e that the A
V
cable is fi
rmly c
onnec
ted t
o
the
T
V
.
•
M
ake sur
e that the cable is pr
operly c
onnec
ted t
o
the pr
oduc
t.
•
Be sur
e t
o
ac
tivat
e channel sear
ch.
•
Check the brightness lev
el of the
T
V
.
•
Check if the channel is curr
e
ntly on air
. C
o
ntac
t the br
oadcast
er t
o
ensur
e that the channel is running
.
•
P
ress the SOURCE butt
on if the pr
oduc
t is in ex
te
rnal input mode
.
3
.
No
or
poor
sound
•
Check that y
our A
V
cable is c
onnec
ted c
o
rr
ec
tly
.
•
Check the v
olume lev
els of y
our
T
V
set and the pr
oduc
t.
•
Check if the pr
oduc
t or
T
V
is on mut
e
.
•
Check audio t
ype or soundtrack option in the A
V
menu
.
4
.
Remote
co
nt
ro
l
does
not
oper
a
te
.
•
To
c
o
ntr
ol the pr
oduc
t, the t
op end of the r
emot
e c
o
ntr
ol should point dir
ec
tly t
o
war
ds the r
e
ceiving par
t of the
pr
oduc
t.
•
Remo
v
e
and r
einser
t the batt
eries in the r
emot
e c
o
ntr
o
l.
•
Replac
e the batt
eries in the r
emot
e c
o
ntr
ol f
or a new set.
5
.
C
annot
mak
e
r
eser
v
a
tions
.
•
Check that no pr
evious r
eser
vations ar
e c
onfl
ic
ting with the new r
eser
vation.
6.
No
pass
w
or
d
inf
orma
tion
is
gi
v
en
.
•
T
he default passw
or
d is alwa
y
s 0000.
7
.
Channel
sear
ch
does
not
w
ork
.
•
Check that y
our cable is c
onnec
ted c
o
rr
ec
tly
.
8
.
C
annot
upda
te
ne
w
sof
tw
ar
e
.
•
Y
ou can get an updat
e
. I
f the pr
oduc
t does not sho
w a message r
equesting updat
e
, that means no sof
tw
ar
e is
a
v
ailable
.
9.
C
annot
w
atc
h
scr
ambled
channels
.
•
Check that y
ou ha
v
e
the appr
opriat
e
Smar
tcar
d or CI-M
odule
. Reinser
t the Smar
tcar
d or CI-M
odule and make
sur
e it initializ
es c
o
rr
ec
tly
.
•
Check in the menu that the pr
oduc
t is det
ec
ting the Smar
tcar
d or CI-M
odule
.
•
Check in the menu that y
ou ha
v
e
a valid and w
o
rk
ing subscription t
o
the channels y
ou wish t
o
view
.
•
Ensur
e that the Smar
tcar
d or CI-M
odule is not damaged
.
•
It
ma
y take up t
o
60 minut
es t
o
r
e
ceiv
e authorization f
or the subscription.