If you have a problem – Hoover S1211 User Manual

Page 22

If you have a problem

This appliance was inspected thoroughly and was in good operating con-

dition when it was shipped from the factory. If a minor problem develops,
it usually can be remedied quite easily when the cause is identified, Ac-
cordingly, this check list is provided for your convenience.

Problem Possible cause

Possible solution

Cleaner

1. Not firmly plugged in.

1. Plug unit in firmly.

won’t

2. No voltage in wall plug.

2. Check fuse or breaker.

run

3. Blown fuse/tripped

3. Replace fuse/reset

breaker.

Cleaner

1. Broken or worn belt

1. Replace belt.

won’t

2. Agitator brushes worn.

2. Replace brushes.

pick up

3. Dust cup full.

3. Empty dust cup.

4. Incorrect carpet adjust-

4. Set carpet adjustment

ment lever setting.

lever for type carpet
being cleaned.

5. Bag dirty.

5. Unhook bag and shake.

Cleaner

1. Incorrect carpet adjust-

1. Set carpet adjustment

hard

ment lever setting.

lever for type carpet

to push

being cleaned.

2. Belt on incorrectly.

2. Position belt correctly

(See page 18,

If the problem persists, check the Yellow Pages of your telephone book

under “Vacuum Cleaners Household” for your nearest Hoover Factory

Service Center or Authorized Warranty Service Dealer where approved
HOOVER service and genuine HOOVER replacement parts may be ob-

tained. The warranty provided with this product has a listing of the

Hoover Factory Service Centers. If you are unable to obtain the informa-
tion you need from the Yellow Pages, contact a Hoover Factory Service
Center to find your nearest Authorized Warranty Service Dealer. For

service under warranty, follow the instructions in the Warranty provided
with this product.

Do not send your cleaner to The Hoover Company in North Canton for

service as this will only result in delay.

Always identify your cleaner by model number when requesting informa-
tion or ordering replacement parts. (The model number appears on the
bottom of the cleaner.

If further assistance is needed, contact The Hoover Company Con-
sumer Affairs Department, North Canton, Ohio