Sierra Video Ponderosa 3G Series Routing Switcher Family with MediaNav - Manual (Page 127)

SIERRA VIDEO
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Warranty
A. General
Buyer assumes all responsibility for ascertaining the suitability of Sierra Video (hereinafter "SVS")
products for Buyer's intended use. No product sold by SVS is designed or manufactured for use
in any manner or under any conditions other than those described in SVS's instruction manuals
and other printed material for each particular product. If any product is used or applied in a
manner or under conditions not specifically authorized by such written materials or if any product
is used by unqualified or improperly trained personnel, Buyer agrees that SVS shall have no
liability of any kind arising from such use, and Buyer agrees to indemnify and hold SVS harmless
from any claims of third parties arising from such use, and Buyer shall provide SVS with counsel
of SVS's choice to defend against such claims.
B. Limited Warranty
1. This warranty applies only to the original purchaser and is non-transferable. This
warranty begins on the date of purchase and will be in effect for seven (7) years
for new equipment or and for three (3) years for "Factory Refurbished"
equipment. Buyer must obtain a Return Material Authorization ("RMA") number
from SVS prior to returning a product for repair. If, in SVS' sole discretion, the
product is found to be defective during the term of this warranty, SVS will at its
option: (a) provide free replacement parts, and/or (b) repair the unit at an SVS
facility. During the warranty period, SVS will make every reasonable effort to
support critical emergencies by supplying no-cost loan equipment while the
defective unit is being repaired. SVS will provide replacement parts and/or
factory service at no charge. Buyer bears the cost of shipping products returned
to SVS under this warranty. SVS will bear the cost of shipping repaired products
or replacement parts to the Buyer.
This limited warranty shall not apply to any of SVS's goods which have been altered or which
shall have been subjected to misuse, mishandling, improper storage or negligence. The
aforementioned provisions do not extend the original warranty period of any goods which have
been replaced by SVS. This limited warranty shall not apply to any goods not of SVS's
manufacture, Buyer to be entitled only to the warranty set forth in the original manufacturer's
limited warranty.
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