Quintum Technologies Tenor AS - Manual (Page 95)

P/N 480-0059-00-10 6-20
Chapter 6: Advanced Topic: SNMP/IVR
Create Voice Prompt Files
Configure the directory which houses the voice prompts as follows:
1. Access the root directory (i.e., hd/ivr).
2. Create a subdirectory for each supported language and use the following specific naming con-
ventions:
• For English, use the hd/ivr/English
• For Persian, use the filename hd/ivr/Persian
• For Mandarin, use the filename hd/ivr/Mandarin
• For French, use the filename hd/vr/French
• For Spanish, use the filename hd/ivr/Spanish
• For German, use the filename hd/ivr/German
• For Arabic, use the filename hd/ivr/Arabic
3. Record all voice prompts and store under the appropriate directory (i.e., hd/ivr/English subdirec-
tory).
two “two” - -
wait “Thank you. Please
hold.” - -
welcome “Welcome!” - -
yen “yen” - -
you_have “You have” [you_have] + [] +
[remaining] You have six cents
remaining.
yuan “yuan” - -
zero “zero” - -
zero_balance “You have zero bal-
ance in your account.” [zero_balance] + [good_bye] You have zero balance
in your account. Good-
bye.