Microtel Series 1000EX - Manual (Page 56)

MICROTEL Series 1000EX Dialer
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Advanced Operations
z Configuring the Dialer from a Local Computer In addition to its interactive
touch-tone/voice interface, the Series 1000EX may also be configured from a local
computer. In this case, you will need to use Microtel’s MicroWin 2000EX software.
Menu navigation and data entry is accomplished from the computer keyboard. If you
wish to create custom text messages to be printed on FAX reports from the dialer,
you must use the local computer interface to enter them.
If the dialer has been setup to print to a local printer, the Printer Port will need to be
disabled. Type the command 0**053 to disable the printer.
z Connecting to the Dialer via Modem The Series 1000EX allows the operator to
configure the dialer as a modem. By changing the Answer Mode with the following
command, the dialer will answer an incoming call in either data or voice mode. The
normal mode of operation is voice mode. When the answer mode is set to Voice
Mode (n=0 - 0**580*), the dialer will answer a call with voice prompts and operate
in the normal manner. When the dialer is configured to Data Mode (n=1 - 0**581*),
the dialer will answer the telephone as a modem by emitting a carrier tone. If the
dialer doesn’t connect within ~15 seconds, it will switch to voice mode for this call to
allow users to still make call-ins while the answer mode is in Data Mode.
A call should be terminated by the party calling the dialer. Once the dialer loses
carrier and is hung-up on, the dialer will continue to answer call-ins and make call-
outs as normal.
0**58n* Program the dialer’s answer mode (n - 1=Data, 0=Voice)
Example- Command:
0**581*
Response: Data mode enabled.
Note: When using a MicroWin 2000EX System to call the dialer, the dialer will
need to be put in Data Answer Mode before any call from MicroWin 2000EX
will be successful.
z Disable Timers The disable timers provide a way to temporarily prevent unwanted
alarm calls from being placed.
When disable timer zero has been set to any non-zero value, no calls will be placed
until either the timer counts down to zero or is programmed back to zero. Typical
uses of this function would include disabling false calls during planned maintenance
on equipment monitored by the dialer.
When disable timer one through nine is non-zero, then calls to that corresponding
phone number alone are disabled. An example use would be disabling phone one for
whatever time period required while the person responsible for responding to phone
calls is not available.