Burner troubleshooting chart, Proper spark gap – FloAire Compact Direct Fired Heater User Manual
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Burner Troubleshooting Chart
Problem
Potential Cause
Corrective Action
Pilot Does Not Light/Stay Lit
Main gas if off
Open main gas valve
Air in gas line
Purge gas line
Dirt in pilot orifice
Clean orifice with compressed air
Gas pressure out of range
Adjust to proper gas pressure
Pilot valve is off
Turn pilot valve on
Pilot orifice fitting leak
Tighten pilot orifice
Excessive drafts
Re-direct draft away from unit
Safety device has cut power
Check limits and airflow switch
Dirty flame sensor
Clean flame sensor
Remote panel in “Vent” mode
Change to “Heat” mode
No spark at igniter
Check wiring, sensor, and ignition
controller. Check spark gap as shown
below.
Main Burner Does Not Light
(Pilot is Lit)
Defective valve
Replace combination valve
Loose valve wiring
Check wiring to valve
Defective pilot sensor
Replace pilot sensor
Shut off valve closed
Open shut off valve
Defective flame safety controller
Replace flame safety controller
Pilot fails as main gas valves open
and main gas begins to flow
Plug the first burner port next to the
pilot gas tube with burner cement
Not Enough Heat
Main gas pressure too low
Increase main gas pressure – do not
exceed 14 in. w.c. inlet pressure
Too much airflow
Decrease airflow if possible
Burner undersized
Check design conditions
Gas controls not wired properly
Check wiring
Thermostat setting too low
Increase thermostat setting
Thermostat malfunction
Check/replace thermostat
Unit locked into low fire
Check wiring
Too Much Heat
Defective modulating gas valve
Check/replace modulating valve
Thermostat setting too high
Decrease thermostat setting
Unit locked into high fire
Check wiring
Thermostat wired incorrectly
Check thermostat wiring
Proper Spark Gap