Regular maintenance and troubleshooting – Brother Fax 980 M User Manual
Page 79
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REGULAR MAINTENANCE AND TROUBLESHOOTING
Other Problems
When Dialing Doesn’t Work...
You may have the wrong dialing mode. Change the TONE/PULSE setting. (See page 4-1.) You
may also want to check all the telephone line connections, such as to the handset and to the wall
jack. Check also that the power cord is connected. Check by pressing HOOK to see if dial tone is
heard.
Poor Copy Quality
Someone may complain that fax as they have received from you are faded. Your resolution setting
may be inappropriate. Try the FINE or SUPERFINE settings and try to call again. Also, it is
possible that your scanner is dirty. So, you should clean it. (See page 11-1.)
Vertical Streaks
You may get faxes with vertical streaks. Make a copy on your machine to see. If you get the same
results, the recording head on your machine may be dirty, or the sender’s scanner may be dirty.
Try cleaning the recording head. (See page 11-1.)
Horizontal Streaks
You may get a fax with horizontal streaks or with missing lines. This normally results from a poor
telephone connection. Ask the other party to send the fax again.
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