Troublshooting, Iwirfreniknce and troubleshooting – Brother Fax 980 M User Manual
Page 78
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IWirfrENikNCE AND TROUBLESHOOTING
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Troublshooting
Error Messages
CHECK RECORDING COVER
The top cover or printer head is not completely closed. Push it down until you hear a “click.”
CHANGE PRINTING CARTRIDGE
The printing cartridge has run out. Replace the used cartridge to new one. (See page 1-2.)
COMM.ERROR and PRESS STOP KEY
You encountered a communications error that resulted from a poor quality phone line. Try the
call again.
CONNECTION FAIL and PRESS STOP KEY
You may request Polling function to other party even if remote station does not have polled
waiting.
DOCUMENT JAM
The documents were not inserted properly. Open the control panel and remove the documents.
Close the control panel and re-insert the documents and adjust the guides on either side of the
document, and try sending the fax again. (See page 12-3.)
ID MISMATCH and PRESS STOP KEY
You may have the wrong ID for secure polling function. Try calling the other party to meet the
ID.
LINE DISCONNECTED and PRESS STOP KEY
The telephone line was disconnected by other party during the communication. Try calling the
other party to see what happened.
MACHINE ERROR XX and PRESS STOP KEY
Contact 1-800-284-4FAX for service center.
NO RESPONSE OR BUSY and PRESS STOP KEY
The number you called does not answer or is busy. You may also have reached a number that is
not connected to a fax. Check the number and dial manually by pressing
HOOK
key.
NOT REGISTERED
The One-Touch key or Speed-Dial number has no number assigned to it. You need to register a
phone number. (See page 4-4, 6.)
PRINTER FAULT
The recording head has overheated. Then unplug the power cord and wait for 30 minutes.
RECORDING PAPER JAM
The recording paper is jammed. Remove the jammed paper. (See page 12-2, 3.)
REFILL PAPER CASSETTE and PRESS STOP KEY
The recording paper is empty. You need to place the paper in the cassette. (See page 1-3.) The
cassette is not setting corectly. Try re-set it. (See page 1-3.)
SCANNER ERROR
The scanner is dirty. (See page 12-1.)
12-4