Brother FAX-210 - Manual (Page 63)

TROUBLESHOOTING
54
If you are having trouble with the image quality in TRANSMIT or RECEIVE modes, try the unit in
the COPY mode. If this test gives you a good reproduction, the probiem is not with your unit
but with the other unit or the telephone lines.
If this GUIDE does not help you in solving a problem with your unit, please call our service at:
1-800-284-4 FAX.
1. Transmission
Symptom Possible Cause Action
Document jam Jam in transmitting section Press recording paper cover button
and open the cover. Remove the
jammed document or recording
paper. Close the cover. Make sure
you hear it click into place.
Document not
feeding properiy
Cover isn't closed securely Push the cover shut until you hear a
click.
Document's left edge doesn't
align with document guide
Document is too thick/thin/
wet/wrinkled/curled/torn/
too small
Reset the document to align with the
guide.
Make a copy of the document using a
photo-copier and fax the copy.
Documents are
impossible to feed Documents are inserted from
stacker
Insert documents from the front
side.
Password trans­
mission error Password of the receiver is set
to OFF
Contact the receiver.
Passwords do not match
Receiving fax doesn't have
Password function
Image quality of the
transmitted document
is poor
Problem with the receiver Use your fax to make a copy. If copy
quality is good, the problem is with
the receiver
Scanning head is dirty Clean the scanning head as described
above.
Scanning head is bad Call Brother service center.
Documents you sent
are received blank Document is set face-up in the
feeder
Set the document face down in the
feeder.
Auto Transmission is
not working
You auto-dialed a wrong
number (not a fax number)
Check the fax number registration in
your auto dial memory.
Delayed sending is set. Use manual transmission.