AltiGen MAXCS 7.0 SuperQ - Manual (Page 43)

Index
SuperQ Manual 39
Index
A
adding
a server to SuperQ 12
a SuperQ 10
a workgroup to a SuperQ 13
AltiGen Java Services Manager 6
application extension
configuring 7
failover plan 8
B
backup database 19
backup files, deleting 20
bandwidth and voice quality 2
C
call distribution methods 16
call distribution rules 16
call log 37
CDR backup 19
D
deleting backup files 20
I
installation 5
J
Java Services Manager 6
L
load balancing 17
login 9
M
monitoring
call log 37
SuperQ 35
SuperQ statistics 37
SuperQ status 36
workgroup status 36
N
network configuration 10
Q
queue management 17
quit queue option 18
R
report
Call Detail 23
Call Priority 31
Call Source 26
Cumulative Server & Workgroup
Activity 30
Cumulative SuperQ Activity 29
Daily Longest Queue Time 28
Distributed Calls Activity 25
Queue Time 27
SuperQ Group Activity 24
reports, running 21
requirements, system 1
S
server, adding to a SuperQ 12
statistics, workgroup 37
W
WAN bandwidth requirement 2
workgroup
adding to a SuperQ 13
configuration 13
deleting 15
number 15
statistics 37
workgroup status 36