AltiGen MAXCS 7.0 SuperQ - Manual (Page 37)

SuperQ Manual 33
Summary Table
SuperQ summary information is saved every 15 minutes in the following
format:
Field Name Field Type Memo
SuperQNum integer SuperQ workgroup Number
OutQDate integer Date of quitting queue
OutQDaytime integer Time of quitting queue
OutQWeekday integer Day of quitting queue
CallInQueue integer Number of calls in queue
LongestQueueTime integer Longest waiting time
AvgQueueTime integer Average waiting time