AltiGen MAXCS 7.0 SuperQ - Manual (Page 36)

32 SuperQ Manual
CDR Files
Currently, CDR records only save call information into files located at
\program files\Altigen\AGJServices\SuperQ\CDRLogofxxxx.csv.
Call Table
SuperQ call information is saved in the following format:
Field Name Field Type Memo
SessionId integer Session ID of source site
SiteId integer ID of source site
SuperQNum integer SuperQ number
InQTime integer Real Time of entering queue
InQDate integer Date of entering queue
InQDaytime integer Time of entering queue (HHMMSS)
InQWeekday integer Day of entering queue
InQTimeZoneOffset integer The Timezone offset between source site
and SuperQ service
DestSiteId integer ID of target site
DestWgNum integer Target workgroup number
DestSessionId integer Session ID of target site
OutQTime integer Real Time of quitting queue
OutQDate integer Date of quitting queue
OutQDaytime integer Time of quitting queue (HHMMSS)
OutQWeekday integer Day of quitting queue
OutQTimeZoneOffset integer The Timezone offset between target site
and SuperQ service
CallerId varchar(50) Caller ID
CallerName varchar(50) Caller Name
Type integer Quit queue state
Priority integer Call priority
InQHour integer Hour of entering queue