AltiGen MAXCS 7.0 AltiReport - Manual (Page 22)

18 AltiReport Manual
Running Reports
This section shows how to select a report, set its parameters, set a format preference
for the report (HTML, PDF, Microsoft Excel), and set other preferences.
To access a report:
1. From a Report drop-down list, move the cursor to the report menu you want
(Agent, Workgroup or DNIS), then move it to the type of report (Detail,
Summary or Analysis), and then move to and click the desired report.
Figure 22. Selecting a report
2. If you’re using the step-by-step query preference, the following dialog box opens:
3. Select the AltiWare (MAXCS) system you want to query, and click Next.
4. In the Set Parameters screen (shown in the figure below), set the parameters for
the report, including the Summary interval, Time Range, Filter By, and Output
(Group by and Show empty records) options.
Note: To use the calendar buttons, first select the From radio button.