Error message table, Before calling for service – Sony ER-A420 User Manual
Page 186
184
The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before
calling for service.
Error message table
Fault
Checking
The display won’t be illuminated even when
the mode switch is turned to any other
position than “OFF”.
• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
electrical outlet?
(1)
The display is illuminated, but the whole machine
refuses registrations.
• Is a cashier code assigned to the register?
• Is the mode switch set properly at the “REG” position?
(2)
No receipt is issued.
• Is the receipt paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print head release lever at the printing position?
(3)
No journal paper is taken up.
• Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
(4)
Printing is unusual.
• Is the print head release lever at the printing position?
• Is the paper roll properly installed?
(5)
Before calling for service
8
Text
Description
In default of
no.
programming
1
Registration error
ENTRY ERROR
2
Misoperation error
MISOPERATION
3
Desired code is not
NO RECORD
programmed yet.
4
(Reserved)
5
Secret code error
SECRET CODE
6
Code is not free
NOT FREE
7
Memory is full.
MEMORY FULL
8
Insert slip paper.
INSERT SLIP
9
The entered cashier’s code
NO AUTHORITY
is not authorized.
10
Stock is empty.
OUT OF STOCK
11
Compulsory pushing
SBTL COMPUL.
the subtotal key
12
Compulsory tendering
TEND COMPUL.
13
Compulsory PBLU entry
PB COMPUL.
14-19
(Reserved)
20
Remote printer off line
OFF LINE
21
(Reserved)
22
Overlapped cashier error
CASHIER ERR.
23-26
(Reserved)
27
Power off
POWER OFF
28-30
(Reserved)
31
Compulsory non-add code
# COMPULSORY
32
The cashier is not assigned.
NOT ASSIGNED
33
(Reserved)
34
Overflow limitation
OVER LIMIT.
35
The open price entry is
INH. OPEN PR
inhibited.
36
The unit price entry is
INH. UNIT PR
inhibited.
The direct non-tendering
37
finalization after previous
NOT NON-TEND
tender entry is inhibited.
38
Read error of scale data
SCALE ERROR
Text
Description
In default of
no.
programming
39-50
(Reserved)
51
Weight on scale
WEIGHT
52-53
(Reserved)
54
Entry of tare weight
ENTR TARE WT
55-60
(Reserved)
61
Desired code is not programmed
NO RECORD
yet. (learning function)
62
Enter price and dept. no.
PRICE
→ DEPT
63
Enter price and dept. no.
PRICE & DEPT
64
Enter dept. no.
ENTER DEPT#
65-66
(Reserved)
67
REG buffer is full.
BUFFER FULL
68-69
(Reserved)
70
Price entry at UPC refund
ENTER PRICE
71-73
(Reserved)
74
Non-accessed UPC delete job
D E L E T E
75
(Reserved)
76
Closing the drawer is
CLOSE DRAWER
compulsory.
77-78
(Reserved)
79
Reading of undefined vender
OP ENTER
coupon UPC
80
(Reserved)
81
Message for prompting entry
ENTR SECRET#
of secret code
82-83
(Reserved)
84
Data backup send success
SEND OK
85
Data backup receive success
RECEIVE OK
86
Data backup communication
COM. ERROR
error
87
Backup data format error
DATA ERROR
88
Data backup time out error
TIME OUT
89-93
(Reserved)
94
Age limitation error
AGE ERROR
ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 184