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Error message table, Before calling for service – Sony ER-A420 User Manual

Page 186

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184

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before
calling for service.

Error message table

Fault

Checking

The display won’t be illuminated even when
the mode switch is turned to any other
position than “OFF”.

• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
electrical outlet?

(1)

The display is illuminated, but the whole machine
refuses registrations.

• Is a cashier code assigned to the register?
• Is the mode switch set properly at the “REG” position?

(2)

No receipt is issued.

• Is the receipt paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print head release lever at the printing position?

(3)

No journal paper is taken up.

• Is the take-up spool installed on the bearing properly?
• Is there a paper jam?

(4)

Printing is unusual.

• Is the print head release lever at the printing position?
• Is the paper roll properly installed?

(5)

Before calling for service

8

Text

Description

In default of

no.

programming

1

Registration error

ENTRY ERROR

2

Misoperation error

MISOPERATION

3

Desired code is not

NO RECORD

programmed yet.

4

(Reserved)

5

Secret code error

SECRET CODE

6

Code is not free

NOT FREE

7

Memory is full.

MEMORY FULL

8

Insert slip paper.

INSERT SLIP

9

The entered cashier’s code

NO AUTHORITY

is not authorized.

10

Stock is empty.

OUT OF STOCK

11

Compulsory pushing

SBTL COMPUL.

the subtotal key

12

Compulsory tendering

TEND COMPUL.

13

Compulsory PBLU entry

PB COMPUL.

14-19

(Reserved)

20

Remote printer off line

OFF LINE

21

(Reserved)

22

Overlapped cashier error

CASHIER ERR.

23-26

(Reserved)

27

Power off

POWER OFF

28-30

(Reserved)

31

Compulsory non-add code

# COMPULSORY

32

The cashier is not assigned.

NOT ASSIGNED

33

(Reserved)

34

Overflow limitation

OVER LIMIT.

35

The open price entry is

INH. OPEN PR

inhibited.

36

The unit price entry is

INH. UNIT PR

inhibited.

The direct non-tendering

37

finalization after previous

NOT NON-TEND

tender entry is inhibited.

38

Read error of scale data

SCALE ERROR

Text

Description

In default of

no.

programming

39-50

(Reserved)

51

Weight on scale

WEIGHT

52-53

(Reserved)

54

Entry of tare weight

ENTR TARE WT

55-60

(Reserved)

61

Desired code is not programmed

NO RECORD

yet. (learning function)

62

Enter price and dept. no.

PRICE

→ DEPT

63

Enter price and dept. no.

PRICE & DEPT

64

Enter dept. no.

ENTER DEPT#

65-66

(Reserved)

67

REG buffer is full.

BUFFER FULL

68-69

(Reserved)

70

Price entry at UPC refund

ENTER PRICE

71-73

(Reserved)

74

Non-accessed UPC delete job

D E L E T E

75

(Reserved)

76

Closing the drawer is

CLOSE DRAWER

compulsory.

77-78

(Reserved)

79

Reading of undefined vender

OP ENTER

coupon UPC

80

(Reserved)

81

Message for prompting entry

ENTR SECRET#

of secret code

82-83

(Reserved)

84

Data backup send success

SEND OK

85

Data backup receive success

RECEIVE OK

86

Data backup communication

COM. ERROR

error

87

Backup data format error

DATA ERROR

88

Data backup time out error

TIME OUT

89-93

(Reserved)

94

Age limitation error

AGE ERROR

ER-A410/A420(SEC)-5 03.12.22 0:23 PM Page 184

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