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Quickspecs – HP ProLiant DL180 G5 User Manual

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Service and Support

Service and Support

Service and Support

Service and Support

HP services provide total care and support expertise with committed response designed to meet your IT
and business needs.

HP Care Pack services include coverage for the HP branded hardware options qualified for the server,
purchased at the same time or afterward, internal to the enclosure, as well as 22" and smaller external
monitors and tower UPS options up to 3kVA; these items will be covered at the same service level and
for the same coverage period as the server. Coverage of UPS Battery is not included, standard warranty
terms & conditions apply. For servers or storage systems installed within a rack, service also covers all HP
qualified rack options installed within the same rack.

To fully capitalize on your HP ProLiant servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of multi vender support solutions provides a range of support services designed to meet the
varying needs of business. Whether an SMB or large global corporation HP has a ProLiant server support
offer to help you speedily deploy and maximize system uptime.

Recommended Service

Recommended Service

Recommended Service

Recommended Service – Simplify ProLiant solution implementation, maintenance and management.

Support Service

Support Service

Support Service

Support Service – 3 Year, 9x5 Next Business Day coverage, excluding HP holidays only
Deployment Service

Deployment Service

Deployment Service

Deployment Service – Hardware Installation only

Enhanced Service

Enhanced Service

Enhanced Service

Enhanced Service – Optimize service level to increase IT performance and availability

Support Service

Support Service

Support Service

Support Service – 3 Year 13x5 Same Business Day, 4-Hour response coverage
Deployment Service

Deployment Service

Deployment Service

Deployment Service – Installation and Start-up only

Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer Description
and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP holidays.

For a complete listing of service offerings and information visit:

http://www.hp.com/services/proliantservices
http://www.hp.com/go/proliant/carepack

QuickSpecs

HP ProLiant DL180 Generation 5 (G5)

HP ProLiant DL180 Generation 5 (G5)

HP ProLiant DL180 Generation 5 (G5)

HP ProLiant DL180 Generation 5 (G5)

Standard Features

DA - 12903 Worldwide — Version 10 — July 14, 2008

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